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What do I do if I lose my smartphone in the middle of a project?

If you lose your smartphone during a project and would like to use another device, please email admin@overtheshoulder.com and let us know. We'll reset your account so that you can download the OTS app again and log in with your original username and password.

Note:  You WON'T be able to log into the OTS app until we've reset your device. 

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